Foundation Plus operates this website. This Privacy Policy details how personal information is collected, utilized, and disclosed when you visit our site or complete a purchase. Our commitment is to maintain strict data protection standards that match the security and integrity of our research solutions.

1. Personal Information Collected

When you interact with the website, specific data is gathered automatically to ensure operational performance and security:

• Device Information: This includes IP addresses, browser specifications, time zones, and cookies installed on your device. As you navigate the site, we record the specific web pages or products viewed, referring websites, and interaction data.
• Order Information: When an order is placed, we collect identifiers required to process the transaction. This includes your name, billing address, shipping address, email address, phone number, and manual payment confirmations via secure payment identifiers.

2. Technologies Utilized for Data Collection

Data collection relies on industry-standard logging and tracking methods:

• Cookies: Data files placed on your device that often include an anonymous unique identifier.
• Log Files: These track actions occurring on the website, collecting data such as your IP address, browser type, internet service provider, referring and exit pages, and date or time stamps.
• Web Beacons and Pixels: Electronic files used to record information about how you browse the website.

3. Utilization of Personal Information

Collected data is applied strictly to core operational and administrative requirements:

• Order Fulfillment: Order Information is utilized to fulfill purchases, process manual billing methods, arrange domestic shipping, and provide invoices or order confirmations.
• Risk Mitigation: Device Information, specifically IP addresses, is used to screen for potential risk or fraud and to optimize overall website performance.
• Communications: Your contact details are used to provide transaction tracking updates, respond to support inquiries, and send relevant updates in complete alignment with the preferences you have indicated.

4. Information Disclosure and Sharing

We do not sell, trade, or rent your personal information to third parties. Data is shared with external partners only as necessary to assist in our standard operations:

• Service Providers: Third-party applications and logistics providers are utilized to manage our online store infrastructure, secure hosting, and domestic shipping logistics.
• Legal Compliance: We may disclose personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or protect our operational rights.

5. Data Integrity and Security

We implement strict technical and institutional measures to safeguard your personal data against unauthorized access, loss, or alteration. Access to your transaction data is restricted to personnel who require it to fulfill orders or handle verified scientific inquiries. Because we utilize manual payment processing mechanisms rather than direct standard merchant gateways, cardholder financial data is never stored on our servers.

6. Data Retention

When you place an order through the website, your Order Information is retained within our secure records for compliance, accounting, and verification purposes unless you request the deletion of this information.

7. Age Restrictions and Verification

Our website and products are intended exclusively for individuals who are 21 years of age or older.

8. Amendments and Updates

This Privacy Policy may be updated periodically to reflect changes in regulatory standards, operational compliance, or security practices. Any updates will be posted directly to this page with an updated modification date.

9. Contact Information

For questions regarding data practices, to request access to your collected information, or to update your account details, please submit an inquiry through our dedicated customer support channels or contact us at support@foundationplus.com.

Research Use Only

All products sold on this website are intended solely for lawful research purposes. They are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any disease.

By purchasing from this site, you confirm that you are 21 years of age or older, understand these terms, and have a legitimate research-related purpose for purchasing these products.

Any reference to personal use or consumption will result in immediate order cancellation and permanent account restriction.

We do not provide guidance or advice regarding research methods. Purchasers assume full responsibility for the safe handling, storage, and use of all products.

Returns & Refunds

For safety and quality assurance reasons, all research products are final sale and not eligible for return or refund.

Shipping & Delivery

Enjoy free standard shipping on all U.S. orders totaling $299 or more.

Domestic Orders:

Orders are typically processed within 48 hours. Delivery times vary based on the shipping option selected at checkout and may take 7 days or longer. We reserve the right to choose the most appropriate carrier and shipping method to ensure your order arrives safely.

Tracking information is provided by email once your order ships. Customers are responsible for monitoring delivery status.

We are not responsible for stolen, misdelivered, or redirected packages once marked “delivered” by the carrier. Customers should contact the carrier directly regarding delivery issues.

Lost packages may be eligible for replacement or refund through shipping insurance, subject to carrier confirmation.

International Orders:

At this time, we do not offer international shipping.

Contact

For questions or concerns, please contact us via the website contact form or by emailing info@foundation-plus.net